Shipping Policy

Due to the size and weight of our products, we currently only offer one (1) shipping method. The cost for shipping is based upon your geographic zone, which is calculated at check out.

How do we ship?
Truck Delivery – When the size and/or weight of your shipment exceed the limits of parcel carriers, your item will be delivered via one of our trusted freight carriers. Delivery timeframes will be stated in your cart. Due to carrier restrictions, items requiring truck delivery cannot be shipped to Alaska, Hawaii, US Territories, APO/FPO, or internationally.

Truck Delivery Requirements
→ A valid phone number must be provided at time of order to schedule delivery
→ Street access must be at least 10 feet wide
→ There can be no vehicle weight restrictions on the roads leading to your home
→ Overhead street clearance must be at least 14 feet high

Additional information
Westinghouse Water Heating reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.